PetCloud is free to join for both Sitters and Pet Owners. 


  • When do I pay? All bookings paid for upfront by Pet Owners via the PetCloud website before the pet stay begins.  
  • How and where do I pay? The PetCloud platform will generate a payment link in your PetCloud inbox once the Sitter approves and confirms they are available for your requested dates. Insurance cover will be included and is activated for your pet and the Sitter during the stay.
  • How does the Sitter get paid? It stays in the PetCloud escrow (what's escrow?) account until the pet stay is over, we then pay the Sitter 24 hours after the last day of minding.