You will be paid 24 hours after the stay has finished, into your PetCloud Wallet.  


Payment is an extremely sensitive topic and payment is never to be brought up with any Pet Owners.  All Payment queries for all Clients need to be directed to Geet: accounts@petcloud.com.au  


See here to understand how NDIS Jobs payments are handled along with timesheets


How to withdraw payment into your Bank Account:


  1. Go to your Wallet Page located under the Account menu: https://www.petcloud.com.au/wallet

  2. Click [Withdraw Money] pink button down the bottom.
  3. The Withdrawal Page displays: https://www.petcloud.com.au/withdrawal
  4. On the right hand side of page select the drop down that says "Withdraw To" and select "Bank" or "PayPal"
  5. Type in the amount eg. $30 from the Withdra section you wish to withdraw.
  6. Click the pink [Send Money] Button.


If you've already updated your bank details or PayPal email in the Payout Preferences, we will send the money by default. You can also update your bank details after clicking on [Send Money].