When you provide services through any sharing economy website (like PetCloud), there are laws that protect both the Pet Owners who hire you and Sitters who advertise services.
These laws cover Remedies, Cancellations, Disputes, Advertising, Reviews.
- You must be transparent about the services & prices you are advertising so there are no surprises to Pet Owners
- Pet Owners have the right to expect the services you provide comply with consumer law
- If you offer Pet Sitting from your home, you must comply with your Property Safety Obligations. You will find this information inside the RSPCA's Property Checklist that Senior Vets wrote specifically to guide all Pet Stays on PetCloud.
Please also watch this video on Consumer Law & the Sharing Economy: