No - You are under no obligation to go through with a booking if you feel like your pet was not compatible with the Sitter's home, pets, children, yard or fence. 

Just phone 1300 66 77 85 or email PetCloud's customer support team with a bit of information as to why you didn't think it was a good match and then contact the other applicants directly through their listing and arrange a Meet & Greet.  

We are here to help at any stage to help you find a good match for a worry-free stay.