Examples of Additional services you should tell the owner there is a charge for:
- Dog Walking
- Giving Medications
- Vacuuming up Pet Hair
- Collecting the clients mail from the mailbox and placing in house.
- Watering the plants
- Round trip to the Groomers
- Round trip to the Vet for Check ups
How to charge Pet Owner for extra requests
For example if Pet Owners say, "Hi I'm going to be a few hours late..." or "Hi, I would love you to take them to the groomers" and then you say ok great, I'm happy to do that for an extra $90. (This is $30 for a round trip to the groomers + the price of basic grooming at $60). Then you would message them and say please transfer the money here: https://www.paypal.me/petcloud/90
You then email the Support Team email@example.com with the Subject Header: Extra Charges for Booking with Pet Owner Name.
In the Body of the email write:
Extra Charges have been requested by Pet Owner Jane Smith please add to booking.
01/12/2016: Additional Pick up and drop off $30
01/12/2016: Grooming $60
Remember, your time is valuable, just like theirs.
You are helping them with responsibilities that they otherwise should have done but for some reason are unable to (eg due to flight delays work commitments etc and busy Pet Owners will be relieved to have an extra helping hand so don't be afraid to be assertive but friendly when asked to do extra things, just say "Absolutely, I will text you a quote with a link and if you could reply by saying Yes that quote is fine and then paying that will help me know to not book in any more clients."