• Commercially run Boarding Kennels
  • Guest pets involved in a previous attack with another animal or human that required medical treatment - this is why it’s important to get as much info as you can on your pet guest before booking!
  • Guest pets who are defined as Dangerous Dogs by the relevant authorities and all claims arising from the care of such Dangerous Dogs. Breeds include Dogo Argention, Fila Brasileiro, Japanese Tosa, American Pit Bull Terrier and Perro de Presa Canario. This list extends to any cross breed of Dangerous Dogs by the relevant authorities.  
  • The pet sitter’s own pet or visiting pets are not covered for any damage or injuries that may be sustained during a PetCloud booking
  • Pet Sitters who have any criminal convictions in past 5 years (excluding traffic violations).