Escrow generally refers to money held by a third-party account on behalf of transacting parties until certain conditions are met.

If as a Pet Owner you post a job and a Pet Sitter makes an offer, when you accept that offer and propose a Meet & Greet, the funds for the job are securely held within a third party account until you are satisfied that the job is complete to the quality standard agreed.

We offer a 100% Money back Guarantee that if after a Meet & Greet you felt like it was not a good match between you & a Pet Sitter, we will help you find a more suitable one or your money back.