Yes.  We uphold the RSPCA's 5 freedoms of animal welfare:

  • Freedom from Hunger and Thirst.
  • Freedom from Discomfort.
  • Freedom from Pain, Injury or Disease.
  • Freedom to Express Normal Behaviour.
  • Freedom from Fear and Distress.


Sitters found to breach these values will be prosecuted.


When a pet is booked with you, you have a duty of care.  Duty of care places a legal obligation on those in charge of animals to provide for an animal's needs in an appropriate way. The Animal Care and Protection Act 2001 includes a specific offence for people who fail to meet their duty of care obligations towards the animals in their charge.  The maximum penalty for an individual convicted of a breach of duty of care is $36,570 or 1 year imprisonment.


For example;

  1. Never leave a dog in a car
  2. Never walk a dog unleashed
  3. Never take a dog on heat out in public.
  4. Never take a guest pet to an off leash dog park as these parks are unpredictable and are well known for fights breaking out.
  5. Never drive with a dog on your lap
  6. Never leave a dog outside in the hot sun with no shade or water
  7. Never leave a dog harness on longer than the journey its being used for
  8. Always use positive reinforcement through reward and never hit, choke, or shock a dog to discipline them.
  9. Always seek medical attention for disease or injury
  10. Twice a day always feed and water a pet
  11. Don't force pets to endure fireworks and loud carnivals if it makes them terrified.
  12. Don't place pets in cages too small for them - EVEN if you are asked to. Just say no. You have our full support.


Please also read House & Garden Dangers