Thanks to PetCloud's Police Check Partner, NCCC, you are able to head to your PetCloud verifications screen https://www.petcloud.com.au/verifications
and click the very bottom verification and you will see a button to have a background check done.
You must get a new National Australian Police Check if yours was last checked more 12 months ago.
If you have already had a recent Police Check, you must upload the certificate through the PetCloud verifications screen https://www.petcloud.com.au/verifications
so that your certificate is stored securely against your profile.
If you have immigrated to Australia within in the last few months, you will have been provided a criminal history check through the Australian Federal Police. You'll need to present us with the outcome of that check, rather than an Australian National Check because if you haven't been living in Australia, your history record will be in another country. For more information refer to the Australian Federal Police website