If you have immigrated to Australia within in the last few months, you will have been provided a criminal history check through the Australian Federal Police.  

1. You'll need to upload the outcome of that check, on your Verifications Screen: https://www.petcloud.com.au/verifications  (Don't upload a Australian National Police Check because if you haven't been living in Australia, your history record will be in another country).  For more information refer to the Australian Federal Police website.


2. You will need to upload Proof of your Right to Work in Australia.


Acceptable documents are one of the following:

  • Evidence of Permanent resident status
  • Temporary Visa with entitlement to work
  • Australian or NZ Passport
  • Certificate of Australian Citizenship
  • Australian Birth Certificate.


You will find the Right to Work upload section on your Verifications Screen here: https://www.petcloud.com.au/verifications