A booking repeats every week on the days selected at the time of creating the Job. This works like a weekly subscription services providing you the peace of mind. You can either contact a sitter directly using location search or post a job to let pet sitters contact you.
Services currently available:
- One home visit per day
- Two home visits per day
- Day Care
- Daily Walking
- Go to petcloud.com.au and click on “Log in” on the top right corner
- Type the suburb in the location search box to find sitters in your area
- Locate the sitters with badges i.e. Police checked, last minute booking, also a pet owner etc.
Click on Check Availability
- Click on Send an Instant message or Request Meet and Greet. Here, You can see the sitter's listed price for various services
- Select the service(s), booking type as Recurring and days you need this service for, use Custom to select the days of your choice and dates.
- Click on view price, review the price and click on send an instant SMS to Sitter. You will be notified by messages and notifications once sitter accepts it
- Click on Messages and select the booking
- Click on Authorise Card (Green button)
Authorise the payment for 2 weeks only, the card has not been charged just yet.
Unlike time-consuming refund process, we follow a simplified authorization process. An Authorization places a hold on the credit card provided for the specified booking amount. This means the amount is still in your card making it easy to simply cancel the hold, should the booking not proceed. The uncaptured charge remains valid only for 7 days.
- Suggest up to three dates for meet and greet, at any point you can click on Confirm this booking
A confirmed booking will show the countdown timer with the message, “Your booking is good to go”. This will also show on your Dashboard in the Upcoming Booking section.
You have full control on your bookings, You can decline a booking before a "meet and greet" is requested or Cancel a confirmed booking after meet and greet.
Post a job and get relevant pet carers applying to you. Only pay once you confirm a booking.
- Log in to PetCloud and Click on Post a Job
- Select the service, choose Recurring type, select days, dates and time, your pet. You can see weekly estimated cost (average across service providers) for this job. Actual cost depends on the sitter’s listing price which will be shown in their Job Applications.
Write a short description to give more information to your prospective pet sitters.
- Click on Create
Come back to review all the applications you received for this Job Posting.
- Login and Click on Jobs
- In the My Jobs section, Click on a Job to see the applicants
Click on Let’s Meet
- Authorise the payment for 2 weeks, the card has not been charged just yet. Suggest up to three dates for meet and greet, at any point you can click on Confirm this booking
You have full control on your bookings, You can decline a booking before a "meet and greet" is requested or Cancel a confirmed booking after meet and greet. A confirmed booking will show the countdown timer with the message, “Your booking is good to go”. This will also show on your Dashboard under Upcoming Booking section.