Every time you top up your PetCloud wallet a transaction fee is charged by payment gateway providers, Stripe and PayPal the charge is: 0.30c + 1.75% transaction fee.
You can avoid this charge by transferring money to our bank account, but this payment method takes longer(up to 1-2 working days), and could mean your chosen Sitter may accept another booking in that timeframe.
Here are the details for Direct Transfer https://www.petcloud.com.au/bank-detail
Or top up your PetCloud Wallet using a credit card here: https://www.petcloud.com.au/add-money
Got questions? Email: firstname.lastname@example.org