All PetCloud Pet Sitters and Walkers who wish to take on opportunities to care for pets through our Government Partners such as the NDIS, must:
Read our several new NDIS Policy pages
You need to comply with the NDIS’ Code of Conduct for Workers
You need to know how to help an NDIS Participant make a complaint to PetCloud.
You must know what constitutes an NDIS Reportable Incident & swiftly report any incidents within 12hrs to our Incident form which goes to our NDIS Bookings Coordinator.
You need to complete the NDIS’ worker orientation e-learning module called ‘Quality, Safety and You’, that covers human rights, respect, risk, and the roles and responsibilities of NDIS workers
Download your Certificate of Completion from the NDIS & upload on your PetCloud Verifications page
Upload an evidence document of your Right to work in Australia to your Verifications screen
Acceptable documents are one of the following:
Evidence of Permanent resident status
Temporary Visa with entitlement to work
Australian or NZ Passport
Certificate of Australian Citizenship
Australian Birth Certificate.
8. Email firstname.lastname@example.org & tell us you are ready to be verified so we can cross-check & allocate your NDIS badge and Right to Work in Australia badge.
9. Payment - Each day please create and submit timesheets for every job. You will be invited into Xero’s “My Payroll”.
Note: At no time are you a direct employee of PetCloud, you are a subcontractor. This means you are responsible for your own tax and super matters.
10. After this, Sitters can be allocated an “NDIS trained” badge by a PetCloud Customer Support Member.
Got Questions? All NDIS Bookings are coordinated through our PetCloud NDIS Booking Coordinator, Deb. Any questions, or reports will need to go through Deb.