Human Trust & Safety

Why do I need to upload a Profile picture?
PetCloud is community based on trust and safety and its important for both Sitters and Owners to have a clear profile picture as trust goes both ways. 1...
Wed, 6 Jun, 2018 at 5:34 PM
I am a Pet Owner what safety measures should I follow?
Read profiles and choose your sitter wisely – It is very important that before booking a sitter, you read their profile thoroughly to be sure if they hav...
Wed, 1 Nov, 2017 at 5:04 AM
How do you verify Pet Sitters?
It is mandatory for all our Sitters to: Upload a clear profile photo Provide & validate their address on Google maps Validate their email addr...
Sat, 27 Jan, 2018 at 8:40 PM
Types of Clients we won't accept on PetCloud
We love our Pet Sitters and their safety and happiness is of the utmost importance to us. So if you: Live in a high crime, unsafe neighbourhood...
Sun, 28 Jan, 2018 at 6:08 AM
Why is my date of birth needed?
Your date of birth is a field not publicly displayed.  To book or host, you’ll be asked to provide PetCloud with your full name, date of birth, photo, phone...
Mon, 4 Jun, 2018 at 12:59 PM
What standards do you follow for Online Reviews?
We are proud to follow online review standards.  As fellow Pet Owners and users of the PetCloud website as customers ourselves, we also rely on online revie...
Mon, 25 Jun, 2018 at 12:30 PM