Getting Started

If I am a dog groomer will my listing be different from a Sitter?
No, basic profile rules still apply. You have to list your space but you can mention in your profile that you are only interested in dog grooming.
Sat, 11 Mar, 2017 at 4:24 PM
I operate a doggy parlour, am I able to list on PetCloud?
Yes, though we do require you join as an individual (using your own name rather than a business name) and to be fair to our other washers we don't allo...
Tue, 21 Feb, 2017 at 7:41 AM
Who can be a Pet Sitter or offer Pet Services on PetCloud?
Animal lovers who are reliable, aged 18 years and over, who want to care for pets on holidays in their own home or in the home of the owner.  They must hav...
Wed, 22 Nov, 2017 at 8:49 AM
Do I need a Police Check to be a Pet Sitter or Dog Walker with PetCloud?
Yes. You do.  You can do this by heading to your Verifications page. Read more: Recently immigrated to Australia?
Sat, 25 Aug, 2018 at 6:30 AM
I've recently immigrated to Australia, can I work with PetCloud?
If you have immigrated to Australia within in the last few months, you will have been provided a criminal history check through the Australian Federal Polic...
Sat, 25 Aug, 2018 at 6:35 AM
What is a National Criminal History Check? (Police Check)
The National Criminal History Check report contains: A date of issue All names you have been known by Date of Birth; Your primary residential address. ...
Mon, 1 Oct, 2018 at 4:39 PM
I've forgotten my password
Head to this link: https://www.petcloud.com.au/forgot Put in your email address and  click the button labelled "Recover" Related Articles...
Sun, 7 Oct, 2018 at 8:55 AM
I haven't received the verification email
If you havent received the verification email, Check your spam and junk mail folders. If there is still nothing there. Head to your Verifications screen ...
Sun, 7 Oct, 2018 at 8:57 AM
I've never done pet sitting - What are some real life scenarios that can happen?
Test yourself to see how calm you would be in these situations 1. You just got home after finishing your last pet sitting visit for the evening and you ...
Fri, 19 Oct, 2018 at 10:29 PM