Insurance

What insurance am I covered with when using PetCloud to get bookings?
All pets booked with Sitters through PetCloud are covered with Public Liability Insurance.  In the event that your actions as a Sitter led to loss, inju...
Sat, 27 Jan, 2018 at 9:20 PM
How do I make an insurance claim?
Step 1. Fill out the claims template attached to this FAQ. Step 2. Provide Photos, Invoices, Bills. Step 3. Send the completed template and invoices and p...
Thu, 25 Jan, 2018 at 2:41 PM
What isn't typically insured during a stay?
Damage to the host's property Injury caused by the pet to the host, host family or host pet Claims arising from the care of designated dangerous ...
Tue, 16 Jan, 2018 at 4:38 PM
Who isn't covered by PetCloud's Insurance?
Commercially run Boarding Kennels Guest pets involved in a previous attack with another animal or human that required medical treatment - this is why i...
Thu, 25 Jan, 2018 at 2:44 PM
What doesn't PetCloud's insurance cover?
Damage to the pet sitter's personal property (such as damage to the pet sitter’s home or vehicles) Damage to the pet owner's personal proper...
Thu, 25 Jan, 2018 at 2:50 PM
What Services are covered by PetCloud's Insurance?
House Sitting (at the Pet Owner's home) Day care Pet sitting (at the Pet Sitter's home) Cat care Dog walking Transportation to and fro...
Thu, 25 Jan, 2018 at 2:55 PM
Who covers vet expenses if the pet gets sick with a pre-existing condition?
All Pet Owners heading overseas must set an account up with their local 24hr Vet along with an authorised spend limit in the event of the Pet Owner being ov...
Sun, 18 Mar, 2018 at 12:57 PM