Insurance
Step 1. Fill out the claims template attached to this FAQ. Step 2. Provide Photos, Invoices, Bills. Step 3. Send the completed template and invoices and p...
Fri, 21 Sep, 2018 at 5:43 PM
All pets booked with Sitters through PetCloud are covered with Public Liability Insurance. In the event that your actions as a Sitter led to loss, inju...
Mon, 16 Jul, 2018 at 10:44 AM
Damage to the pet sitter's personal property (such as damage to the pet sitter’s home or vehicles) Damage to the pet owner's personal property (...
Sun, 26 Aug, 2018 at 2:45 PM
While we can't advise you on your rights in requesting Pet Owners for cleaning compensation, what we can suggest is you could try messaging the Pet Own...
Sat, 30 Jun, 2018 at 1:23 PM
All Pet Owners heading overseas must set an account up with their local 24hr Vet along with an authorised spend limit in the event of the Pet Owner being ov...
Sat, 30 Jun, 2018 at 12:40 PM
Damage to the host's property
Injury caused by the pet to the host, host family or host pet
Claims arising from the care of designated dangerous ...
Tue, 16 Jan, 2018 at 4:38 PM
Commercially run Boarding Kennels
Guest pets involved in a previous attack with another animal or human that required medical treatment - this is why i...
Thu, 25 Jan, 2018 at 2:44 PM
House Sitting (at the Pet Owner's home)
Day care
Pet sitting (at the Pet Sitter's home)
Cat care
Dog walking
Transportation to and fro...
Thu, 25 Jan, 2018 at 2:55 PM