Will my dog be walked?
That is up to the sitter and you. Pet Sitters set their own prices and it's up to them to include dog walking in their rate or have it as an extra. Mos...
Tue, 21 Feb, 2017 at 6:44 AM
What safety & benefits does booking through PetCloud give me?
All bookings through the website are covered under insurance of up to $10 million.  There is accountability of Sitters as Pet Owners are able to leave a...
Sun, 2 Jul, 2017 at 11:06 PM
How will I know how my Pet is doing during a stay?
The Pet Sitter will take photos with their phone and will upload daily photos along with short messages reports to your PetCloud inbox.
Sun, 2 Jul, 2017 at 11:03 PM
How do I cancel a booking?
If you have not yet paid for your booking you can cancel the booking very easily. All you need to do is go into your booking enquiry and click on the cancel...
Fri, 24 Nov, 2017 at 6:04 PM
What if the original carer can no longer look after my pet while I'm away?
The fastest way to find another Sitter is to post a job OR search your suburb for Sitters. We will help find alternate care in consultation with you or ...
Sat, 30 Dec, 2017 at 3:19 PM
How do I edit my booking?
Sometimes travel plans change and you need to modify your booking after it’s already been booked. We're here to help. There are a couple of different w...
Sat, 27 Jan, 2018 at 7:38 PM