Quality Standards & Feedback

Can I give my feedback after the pet stay to the sitter?
Feedback is an integral part of our community as it's based on trust.                                  Our feedback system is of extreme importance t...
Wed, 14 Feb, 2018 at 1:39 AM
How does PetCloud evaluate Pet Sitters?
Basic Identity Checks We ensure the Sitter's full name matches their facebook profile. We display this as a facebook badge on the Sitter's l...
Sun, 20 Aug, 2017 at 4:15 PM
What is the Australian legislation governing animal welfare?
There are no national laws applying to animal welfare, but all states and territories regulate animal welfare in their jurisdiction. You will find the legis...
Tue, 21 Feb, 2017 at 6:52 AM
Is there a Code of Practice for Home based Pet Sitting & other Pet Services?
Yes. Depending on the state/territory, there are Codes of Practice for Home Based Pet Sitting, Grooming, Pet Transport and Breeding as well as water manag...
Sun, 2 Jul, 2017 at 9:55 PM
How do I cancel my membership?
We'd be sorry to say goodbye but we'll make sure its hassle-free. Simply email us. We are also happy to suspend your membership and give you the op...
Sat, 23 Sep, 2017 at 9:51 PM