Cancellations

I need to cancel a Booking
If you need to cancel a booking due to change of plans our Accounts Team will review your sitter's chosen refund policy, and deduct PetCloud's  bo...
Wed, 24 Feb, 2021 at 12:14 PM
A Sitter or Walker cancelled on me
Cancellations by Pet Sitters can be stressful, costly, and are very inconvenient for Pet Owners. On PetCloud, everything is decided by trust.  We will remov...
Wed, 18 Mar, 2020 at 5:27 PM
Cancelling a Service
When you can cancel a service If you have a major problem with a service or a minor problem that can't be fixed within a reasonable time you have the r...
Wed, 24 Feb, 2021 at 12:13 PM