Cancellations

I need to cancel a Booking
If you need to cancel a booking, our Accounts Team will review your sitter's chosen refund policy, and deduct PetCloud's $20 booking cancellation ...
Thu, 19 Mar, 2020 at 2:00 PM
A Sitter or Walker cancelled on me
Cancellations by Pet Sitters can be stressful, costly, and are very inconvenient for Pet Owners. On PetCloud, everything is decided by trust.  We will remov...
Wed, 18 Mar, 2020 at 5:27 PM