Cancellations

I need to cancel on a Sitter or Walker
There are 3 refund types: Flexible - If you give PetCloud & the Sitter 3 days notice prior to the stay that you wish to cancel, you'll get a fu...
Mon, 22 Oct, 2018 at 12:23 PM
A Sitter or Walker cancelled on me
We will remove Pet Sitters who are not reliable.  Please email the PetCloud Support Team, service@petcloud.com.au and mentioned the Sitter who cancelled and...
Tue, 3 Jul, 2018 at 1:30 PM